How to Convert Airtel Postpaid to Prepaid Online Using Airtel Thanks App (No Store Visit or Call Needed)
Last Updated: November 2025
Are you looking for a simple and 100% working method to convert your Airtel Postpaid SIM to Prepaid without visiting the Airtel Store or calling customer care? You’re in the right place! In this guide, we’ll explain how to use the Airtel Thanks App to complete the postpaid to prepaid migration in just a few minutes — all from your mobile phone.
This step-by-step tutorial works for all Airtel users in India. Whether you’re using an Airtel 4G or 5G SIM, you can easily switch to prepaid and enjoy more flexibility with recharges, validity packs, and data plans.
✅ Benefits of Converting Airtel Postpaid to Prepaid
- No need to visit an Airtel store or submit documents again.
- No call to customer care required.
- Quick activation within 1–2 working days.
- Keep the same mobile number and SIM card.
- Enjoy better control over recharges and data usage.
📱 Step-by-Step Process Using Airtel Thanks App
Step 1: Download the Airtel Thanks App
Install the Airtel Thanks App from the Google Play Store or Apple App Store. Open the app and log in using your Airtel postpaid mobile number.
Step 2: Go to Help & Support
On the home screen of the Airtel Thanks App, look at the bottom right corner and tap the “Help” option. This will take you to the support page.
Step 3: Start the Chat
Scroll down and select “Chat Now” to start a conversation with Airtel’s virtual assistant. Most people type “Postpaid to Prepaid Migration” here — but that method often doesn’t work, as it usually replies that you must visit the Airtel store. Don’t worry — there’s a hidden option!
Step 4: Access the Hidden Migration Option
Look for the small three-line (☰) icon near the chat box in the bottom-right corner. Tap it, and a new page will open. Here, you’ll find the hidden menu with the option “Postpaid to Prepaid Migration.”
Step 5: Confirm Your Request
Click on the migration option and follow the prompts. The app will ask if you really want to convert your postpaid SIM to prepaid and the reason for your request. Provide your reason and submit.
Step 6: Wait for the Conversion
Once your request is successfully raised, Airtel will process it within 1–2 working days. You’ll receive an SMS confirmation once your number is successfully converted to prepaid. No SIM change or store visit required!
💡 Tips for a Smooth Airtel Postpaid to Prepaid Conversion
- Make sure your Airtel Thanks App is updated to the latest version.
- Keep your outstanding postpaid bill paid before submitting the migration request.
- Ensure your SIM remains active and inserted during the process.
- Keep a screenshot of your request confirmation for reference.
📖 Airtel Postpaid to Prepaid Migration FAQs
1. Is this Airtel postpaid to prepaid method official?
Yes, this method works directly through the official Airtel Thanks App, making it completely safe and legitimate.
2. How long does it take to complete the migration?
Usually, your postpaid SIM is converted to prepaid within 1 to 2 working days after you raise the request.
3. Will my number remain the same?
Absolutely! You’ll keep your same mobile number and SIM card. Only your billing type changes from postpaid to prepaid.
4. Can I convert Airtel postpaid to prepaid online without visiting the store?
Yes, you can. That’s the main advantage of this method — no store visit or customer care call needed!
5. Is there any charge for converting to prepaid?
No, Airtel doesn’t charge any fee for the migration. Just make sure all your postpaid bills are cleared.
🧩 Conclusion
Converting your Airtel Postpaid SIM to Prepaid has never been easier. With just the Airtel Thanks App, you can complete the entire process online — no queues, no calls, and no store visits. This method is perfect for anyone who prefers prepaid flexibility or wants to save time.
Try this method today and enjoy a smooth Airtel experience! If you found this guide helpful, share it with your friends and comment below if your migration was successful.